How firms are sold

Selling an IFA client bank

How a client bank sale works in practice: the transfer, client consent, what happens to the company shell, run-off cover and who this route suits.

An illustrative meeting drawing to a close, a signed document passed across the table
AI-generated illustrative photograph

Selling an IFA client bank means transferring client relationships and the income they generate to another firm. You retain the company and its past-advice liabilities. The price and payment dates usually depend on clients transferring and staying, so consent, accurate records and the handover terms matter alongside the headline multiple.

Most owners thinking about an exit picture selling the company: shares change hands, the buyer takes everything, and the seller walks away. There is a second route that is at least as common in the advice market, and for smaller firms often more common. You sell the client bank, the buyer takes the clients and the recurring income that comes with them, and the company itself stays exactly where it is, in your hands.

That structure changes almost everything about the deal: what is transferred, what the clients are asked to agree to, what tax you pay, and, most importantly, what you are still responsible for after completion. This article walks through the mechanics. For the share sale comparison, and why buyers and sellers usually pull in opposite directions on the choice, see asset sale or share sale: the choice that changes everything.

What a client bank actually is

A client bank is the collection of ongoing client relationships a firm serves, together with the recurring income those relationships generate: the ongoing advice fees, the FUM those fees are calculated on, and the servicing agreements that entitle the firm to charge them. It is not a customer list in the marketing sense. It is a book of contractual income streams, and it is usually the single most valuable thing an advice firm owns.

The FCA is unambiguous on the ownership point. In its published expectations of firms selling client banks, first published in December 2023 and updated in January 2025, the regulator states that the client bank is the firm's asset, and that any claim that someone else owns it, an individual adviser, for instance, needs to be supported by evidence. That matters twice over. It matters when an adviser leaving your firm believes "their" clients go with them, and it matters when you come to sell, because you can only sell what the firm demonstrably owns.

Because the client bank is an asset of the company rather than the company itself, it can be sold on its own. That is the whole basis of this route: an asset sale in which the principal asset transferred is the book of client relationships, sometimes alongside a trading name, client files and data, and occasionally staff, while the limited company, its authorisation and its history stay behind with you.

How the transfer works in practice

There is no mechanism for handing a client to a new firm the way you hand over a filing cabinet. Each client has an agreement with your firm, and your firm cannot simply assign its regulated obligations to somebody else without the client's involvement. So the transfer happens client by client, through consent.

In practice the sale agreement transfers the benefit of the client relationships to the buyer, and then a client communication exercise does the real work. Clients are written to, told that their servicing is moving to the acquiring firm, and asked either to consent actively (signing a new client agreement with the buyer) or, in some structures, given the opportunity to object within a stated period, with silence treated as acceptance where the agreements and the data protection position allow it. The buyer will almost always insist on active consent for the highest-value relationships, because a client who has signed is a client who has decided to stay.

The formal legal wrapper for moving a contract from one firm to another is novation: the original agreement between the client and your firm is replaced by a new agreement between the client and the buyer, with the client's consent. Where ongoing adviser charges are facilitated through platforms and product providers, each of those arrangements has to be re-pointed to the buyer's agency as well, which is administrative rather than difficult, but it takes time and it goes wrong in predictable ways when client data is untidy. Firms with clean, current client records transfer faster and lose fewer clients in the move, which is one reason data quality determines your price long before completion.

Expect some attrition. Not every client follows. A transfer letter is an invitation for every client to reappraise the relationship, and a proportion will use the moment to consolidate elsewhere, go execution-only, or simply not respond. Buyers know this, which is why the price in a client bank sale is rarely all paid on day one. Most of the consideration is typically structured against the income that actually arrives at the buyer over a defined measurement period, as deferred consideration, an earn-out, or a clawback against clients who leave. The transfer mechanics and the payment mechanics are two halves of the same design: the buyer pays for the income that survives the move.

The regulatory overlay

A client bank sale is not a private matter between two firms. The FCA's expectations document sets out the regulator's position plainly, and it was written precisely because of how these deals were sometimes being done.

The point the FCA presses hardest is redress. Selling the client bank does not sell the liability for the advice already given; that stays with the firm that gave it, which after completion is the company you still own. The FCA has said explicitly that it will act where client banks are sold and redress liabilities are left behind in a firm that cannot meet them, and that firms must hold adequate financial resources against potential redress, in line with its framework for assessing adequate financial resources (FG20/1). A sale structured to strip the income out of a firm and abandon its liabilities is exactly the pattern the regulator is watching for.

There is a notification obligation too. A transaction that could affect the firm's risk profile, its value or its resources, and a sale of the principal revenue-generating asset plainly can, requires a notification to the FCA under SUP 15. This is a notification, not a permission request, but it should be planned into the timetable rather than discovered late. The same document also confirms what most sellers will find reassuring: the FCA recognises entirely legitimate reasons for selling a client bank, retirement and merger among them. The regulator's concern is not the sale; it is the liabilities. The wider supervisory picture, including the FCA's multi-firm review of consolidation in the advice and wealth management sector, published on Fri 31st Oct 2025, points the same way: deals are welcome, poorly managed outcomes are not.

What happens to the company afterwards

This is the part of the route that owners think about least beforehand and most afterwards. Once the clients have transferred, you are left holding a limited company that has sold its main asset. It still exists, it is still authorised, and it is still liable for every piece of advice it ever gave.

Broadly, the company now has three jobs. First, it collects the remaining consideration: the deferred payments, earn-out instalments or retained income due under the sale agreement, commonly running many months after completion. Second, it deals with its residual obligations: final accounts, tax on the sale proceeds, closing out contracts, and responding to anything that arises on past advice. Third, at some point, it winds down: typically by cancelling its FCA authorisation once there is no regulated activity left to conduct, and then striking off or entering members' voluntary liquidation once the money is in and the liabilities are provisioned.

The sequencing matters. Cancel the authorisation too early and you may complicate the handling of a complaint that arrives during the transfer tail. Strip the cash out too early and you are in exactly the position the FCA's expectations document warns about: a shell with liabilities and no resources. The sensible pattern is the boring one: keep the company adequately capitalised until the redress tail is genuinely covered, take professional advice on the timing of the wind-down, and treat the shell as a live regulated business until the day it formally is not.

Run-off cover

Professional indemnity insurance is written on a claims-made basis: it responds to claims made while the policy is in force, not advice given while it was. The moment your firm stops trading and its PI policy lapses, a complaint about advice given years earlier lands on an uninsured company. Run-off cover is the answer: a policy that continues to respond to claims made after the firm has ceased regulated activity, covering the advice given while it traded.

In a client bank sale, run-off cover is not optional in any practical sense, because the liability for past advice has stayed with your company by construction. How long you need it is a judgement about how long claims can realistically arrive, and what it costs and how the market prices it deserves its own discussion: see run-off cover: what it costs and how long you need it. The point to take from this article is simpler. The price a buyer pays for your client bank is not the whole economic picture of the route; the cost of insuring and provisioning the tail you keep is part of the deal, and it belongs in your net proceeds arithmetic from the start.

When this route suits an owner

The client bank sale fits a recognisable set of circumstances. It suits the retiring sole practitioner or small firm owner for whom the company has no value beyond its clients: no premises worth transferring, no team the buyer wants, no brand with standalone worth. It suits sellers whose buyers refuse to take on company history, which is common, because buyers of advice firms are wary of inheriting unknown liabilities and an asset purchase draws a clean line around what they acquire. It suits appointed representatives, whose position inside a network often makes a share sale unattractive or impractical for a buyer, where a directly authorised firm might carry its permissions across. And it suits owners who want a simpler negotiation: less due diligence on the corporate entity, fewer warranties about company history, a faster path to heads of terms.

It fits less well where the company itself carries the value: an established brand, a team of advisers, infrastructure a buyer wants to keep running. It also carries a real cost in tax and in tail risk. Proceeds land in the company rather than in your hands, and extracting them involves a second step with its own tax consequences, which is a large enough subject that the asset sale versus share sale tax comparison treats it separately. And the liability tail stays yours, insured but not extinguished, for years after the clients have gone.

None of that makes the route wrong. For a large share of the firms that change hands in this market, it is the right structure, and the honest framing is that you are trading a cleaner negotiation and a willing buyer against a heavier after-sale workload and a tail you must fund. Owners who go in knowing that tend to come out content.

What the route does not change is the underlying question of what the client bank is worth, and that is driven by the same things whatever the deal structure: the quality and age of the client base, the durability of the recurring income, and how cleanly it can be evidenced. Those drivers are covered across the how firms are sold pillar and the valuation articles alongside it. If you want a number of your own to react to before any buyer gives you theirs, the free IFA valuation calculator produces a range for your firm and explains the factors affecting it.